Terms of sale
GENERAL CONDITIONS OF SALE
1/ The customer :
Undertakes to consult, read carefully the present General Conditions and accept them, before proceeding to the payment of an order of products.
By clicking on the "Order" button to place the order, the customer acknowledges having read, understood and accepted the General Conditions without limitation or condition.
The present conditions govern the sales by the company Home concept (Bugaia brand) which markets on its website: candles, wellness products, perfumes and cosmetics.
3/ The price:
The prices of our products are indicated in euros including all taxes (VAT and other taxes applicable on the day of the order), unless otherwise stated and excluding processing and shipping costs. In case of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These rights and sums do not fall within the competence of the company Home concept. They will be at your charge and are your entire responsibility, both in terms of declarations and payments to the authorities and competent bodies in your country. We advise you to inquire about these aspects with your local authorities.
All orders, whatever their origin, are payable in euros.
The company Home concept reserves the right to modify its prices at any time, but the product will be invoiced on the basis of the tariff in force at the time of the validation of the order and subject to availability.
The products remain the property of the company Home concept until the complete payment of the price.
Attention: as soon as you take physical possession of the ordered products, the risks of loss or damage of the products are transferred to you.
To place an order and buy a PRODUCT on the site, the CLIENT must be of age and open a customer account from which, once informed, he can validate his order.
The CLIENT's registration on the SITE is free.
The company home concept reserves the right not to register a payment, and not to confirm an order for any reason whatsoever, especially in case of supply problems, or in case of difficulty concerning the order received.
5/ Validation of your order:
Any order appearing on the website implies adherence to these General Conditions. Any confirmation of order implies your full and complete adherence to these general conditions of sale, without exception or reservation. The confirmation of order will be worth signature and acceptance of the operations carried out. A summary of the information of your order and these General Conditions, will be communicated to you in PDF format via the e-mail address of confirmation of your order.
The fact of validating your order implies for you the obligation to pay the price indicated.
The payment of your purchases is made by credit card through the secure systems Paypal or stripe.
The card is only debited when the order is shipped. In case of split deliveries, only the shipped products are debited.
In accordance with the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify your reasons or pay a penalty.
Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be likely to defeat the right of withdrawal.
The return costs are at your expense. In case of exercise of the right of withdrawal, the company Home Concept will proceed to the reimbursement of the sums paid, within 14 days following the notification of your request and via the same means of payment as the one used during the order.
Our products are offered as long as they are visible on our site and within the limits of available stocks. For products not in stock, our offers are valid subject to availability from our suppliers.
In case of unavailability of product after placing your order, we will inform you by mail. Your order will be automatically cancelled and no bank debit will be made.
9 / Delivery:
The products are delivered to the delivery address indicated during the ordering process, within the period indicated on the order validation page.
In case of delay in shipment, an email will be sent to you to inform you of a possible consequence on the delivery time that was indicated to you.
In accordance with the legal provisions, in the event of a delay in delivery, you have the possibility of cancelling the order under the terms and conditions defined in Article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will proceed to reimburse you and the delivery costs in accordance with the conditions of article L 138-3 of the Consumer Code. In case of delivery by a carrier, the company Home Concept can not be held responsible for late delivery due exclusively to unavailability of the customer after several proposals for appointment of the carrier.
All our products benefit from the legal guarantee of conformity and the guarantee of hidden defects, provided for by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it can be returned, exchanged or refunded.
All claims, requests for exchange or refund must be made by mail within 30 days of delivery.
The provisions of this Article do not prevent you from benefiting from the right of withdrawal under Article 7.
The products offered are in accordance with the French legislation in force. The responsibility for the company Home concept could not be committed in the event of nonrespect of the legislation of the country where the product is delivered. It is up to you to check with the local authorities the possibilities of importation or use of the products that you plan to order.
Moreover, the company Home Concept could not be held responsible for the damage resulting from a misuse of the bought product.
Finally, the responsibility of the company Home Concept can not be held liable for any inconvenience or damage inherent in the use of the Internet, including a break in service, external intrusion or the presence of computer viruses.
12 / Intellectual property:
All elements of the site are and remain the exclusive intellectual property of the company Home concept. No one is authorized to reproduce, exploit, rebroadcast, or use in any capacity whatsoever, even partially, elements of the site whether software, visual or sound. Any simple link or hypertext link is strictly forbidden without the express written consent of the company Home Concept.
13 / Personal data:
The company Home Concept reserves the right to collect personal information and personal data about you. They are necessary for the management of your order, as well as for the improvement of the services and information that we send you.
They can also be transmitted to the companies which contribute to these relations, such as those charged with the execution of the services and orders for their management, execution, treatment and payment.
This information and data is also kept for security purposes, in order to comply with legal and regulatory obligations.
In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal information and personal data concerning you, directly on the website.
14 / Archiving Proof:
The company Home Concept will archive the purchase orders and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1348 of the Civil Code.